Banquets - Server Chop Steakhouse

WHAT'S IN IT FOR YOU:

• Opportunity for development from GM, Event Manager, and Regional Manager
• 40% discount on meals when working
• 25% discount for our restaurants (Moxie’s, Chop, Shark Club, Denny’s and Rockford)
• Employee discount and Friends & Family discount for all Northland affiliated brands including Grouse Mountain, Revelstoke Mountain Resort, Sutton Hotel Group.

CHARACTER:

• Outgoing, positive and upbeat
• Pleasant and accommodating, willing to go the extra mile
• Friendly, enthusiastic, and engaging personality
• Understands sense of urgency and is able to maintain momentum
• Strong work ethic with flexible availability
• Calm and organized demeanor – even under high pressure situations
• High level of self-confidence, self-motivated
• Team oriented, also able to work independently
• Outstanding, proactive guest service skills

COMPETENCIES:

• Attention to detail
• Professional presentation and appearance standards
• Remains calm under pressure
• Organization and planning
• Excellent communication (both verbal and written) and interpersonal skills
• Good physical condition, as this position requires constant walking, standing, bending and lifting
• Understanding of Audio-Visual technology

KEY RESPONSIBILITIES:

• Involvement in several types of service including breakfasts, lunches, coffee breaks, plated dinners and buffet dinners
• Executing daily work activities according to the Banquet Event Order (BEO)
• Anticipating guests’ needs; acknowledge and respond promptly to guest requests
• Working as part of a team and communicating with your colleagues to ensure a smooth event
• Clearing tables as needed throughout the event
• Setting up and tearing down of meetings, functions, receptions, including moving tables and chairs
• Working with groups from 2 to 200 guests
• Serving all guests with a high level of service and in a timely fashion
• Cleaning up after events including removal of décor, taking down the buffet, vacuuming, removing dirty dishware, sanitizing tables
• Other duties as assigned

RENUMERATION:

• Hourly wage
• Shares in event gratuities

OTHER DETAILS:

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests. We support the well-being and growth of team members in all aspects of their life, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.