Optical Networks Market Insights Manager

Responsibilities

• Supports business leadership through the coordination and execution of strategic initiatives, customer engagements, industry events, leadership forums, and business reviews.
• Drives governance, action tracking, stakeholder alignment, and KPI reporting to ensure business priorities are executed effectively, commitments are delivered on time, and opportunities are progressed to successful outcomes.
• Monitor market developments, customer trends, competitive activities, and growth opportunities across Enterprise segments, translating insights into actionable recommendations.
• Drive governance and execution of strategic initiatives, ensuring timely completion of milestones, actions, and business priorities.
• Measure, monitor, and report key business KPIs, providing visibility into performance, risks, trends, and execution progress.
• Coordinate industry events, leadership forums, customer engagements, business reviews, and NPI activities, ensuring effective planning, execution, and follow-up.
• Manage action tracking and stakeholder follow-ups across strategic programs, leadership reviews, and business initiatives to drive accountability and results.
• Develop compelling business communications, executive presentations, and internal campaigns to promote strategic priorities, market insights, and best practices across the organization.
• Coordinate cross-functional and cross-regional stakeholders to align priorities, communicate outcomes, and ensure successful delivery of commitments.

Qualifications

• Bachelor's degree in Business, Engineering, Economics, Marketing, or a related field; MBA considered an asset.
• 5-8 years of experience in Business Operations, Program Management, Strategy, Sales Operations, Marketing Operations, or a related business function.
• Proven experience coordinating cross-functional and cross-regional initiatives, driving alignment across sales, marketing, delivery, finance, and leadership teams.
• Demonstrated ability to manage executive reviews, governance forums, action tracking, and strategic business programs from planning through execution.
• Experience supporting customer engagements, industry events, leadership summits, business reviews, or go-to-market initiatives.
• Strong project and stakeholder management skills, with the ability to manage multiple priorities and drive timely execution in a matrix organization.
• Experience developing and reporting business KPIs, dashboards, scorecards, and executive-level insights.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable business recommendations.
• Excellent written and verbal communication skills, including preparation of executive presentations, business reviews, and leadership communications.
• Advanced proficiency in Microsoft PowerPoint, Excel, and Power BI; experience with CRM and reporting tools is an advantage.
• Strong organizational skills with a high degree of ownership, attention to detail, and follow-through.
• Experience working in a global technology, telecommunications, networking, or B2B enterprise environment is preferred.