Pharmacy Technician (RFT 1.0 FTE)

About The Royal

As one of Canada's foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.

About Position

As a Regulated Heath Professional under the Regulated Health Professions Act, Pharmacy Technicians will provide services within their scope of practice.

Key Responsibilities

The following duties and responsibilities reflect the primary expectations of this position but are not intended to be all inclusive:

• Perform all responsibilities within the scope of practice for Pharmacy Technicians, in accordance with the National Association of Pharmacy Regulatory Authorities (NAPRA) Model Standards of Practice and the standards established by the Ontario College of Pharmacists.
• Understand and operate EpicElectronic Health Record system, Omnicell XT, Omnicell CPM, OCRA, PacMed, and other technology platforms that support medication dispensing and distribution functions.
• Participate in medication distribution activities and provide pharmacy support services to ensure accurate and efficient medication management.
• Act as a preceptor and provide support, guidance, and learning opportunities for pharmacy technician students and other learners.
• Participate in Best Possible Medication History Activities.
• Packaging, preparing and delivering pharmaceutical products to patient care units or other facilities as required. The role may involve lifting and transporting items weighing between 1 – 20 lbs.
• Promote high standards of performance and quality by modeling best practices and providing guidance to pharmacy technicians and pharmacy support personnel.
• Ensure all medication distribution processes, documentation requirements, and workflows are completed accurately and in accordance with established policies and procedures.
• Ensure appropriate quality controls are in place and communicate to pharmacy teams and facility partners in situations in which quality may have been compromised.
• Utilize good communication skills and possess the ability to multi-task.
• Perform duties in accordance with department procedures, professional standards, accreditation requirements, and applicable regulatory expectations.
• Maintain responsibility for the accurate, timely and efficient completion of assigned duties and responsibilities.
• Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of the Royal.
• Ensure a work environment that is conducive to The Royal's Anti-Racism, Harassment & Discrimination Free policy.
• Participate in continuous quality improvement, patient safety, and pharmacy service initiatives as required.

Qualifications

• Registration as a Pharmacy Technician with the Ontario College of Pharmacists (OCP) is mandatory.
• Previous hospital experience is an asset.
• Experienced in performing pharmaceutical calculations.
• Familiar with commonly used health care terminology.
• Professional attitude, honest and dependable.
• Strong communication skills.
• Ability to work as part of a team.
• Attentive to details.
• Customer-service oriented.
• Familiar with pharmacy law, ethics, conduct related law, privacy and liability issues within pharmacy settings.
• Must successfully complete standard training upon hire, i.e. pharmacy systems, applicable technology, etc.
• Familiar with basic inventory skills related to storage, security and legal issues.

Language Requirements

English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset.

Benefits

At The Royal, we are committed to supporting your health, well-being, and financial security at every stage of your career through a comprehensive total rewards package that may include:

• HOOPP, one of Canada's leading defined benefit pension plans, helping you build long-term financial security with a predictable lifetime retirement income and valuable employer contributions.
• Competitive health and dental benefits through Medavie Blue Cross (MBC), supporting you and your family's health and wellness needs;
• Life insurance and disability coverage through Manulife, including short-term and long-term disability benefits where applicable, providing added peace of mind;
• Employee and Family Assistance Program (EFAP) through Telus Health, offering confidential counselling, wellness resources, and support services for you and your eligible family members (excluded casual staff).

Together, these benefits reflect our commitment to helping you thrive personally and professionally—today, tomorrow, and throughout your career at The Royal.

Position Information

Posting Number: ROM26-293E

Position Status: Regular Full-time

FTE: 1.0

Job Schedule: Days/Evenings/Nights/Weekends

Department: Pharmacy

Union: OPSEU Local 479

Site: Royal Ottawa Mental Health Centre

Level of Police Check: Vulnerable Sector Check

Number of Vacancies: 1

Salary Range: $32.32 to $37.26 per hour

Additional Information

All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.

The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.

All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.

The Royal Ottawa Health Care Group is committed to equity and inclusion in the workplace. Our commitment is rooted in the belief that a diverse workforce enhances the quality of care and organizational strength. We encourage applications from members of equity-deserving communities and welcome individuals from all backgrounds. Upon request, accommodations due to disability are available throughout the recruitment process.