Student Wellness Case Management Coordinator - Initiative & Opportunity

Student Wellness Case Management Coordinator - Initiative & Opportunity

Department: Counselling Services and Welcome Centre

Position Type: Full-Time Support

Salary Range: $41.20-$47.57-Hourly

Scheduled Weekly Hours: 36.25

Anticipated Start Date: November 02, 2026

Length of Contract: ~1 Year (with the possibility of extension)

Posting Closing Date: October 11, 2026

Land Acknowledgment

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description

The Student Wellness Case Management Coordinator supports students experiencing complex mental health and wellbeing-related concerns that impact their ability to access, engage with, and benefit from available campus and community supports.

The incumbent provides non-clinical case management services through support planning, service navigation, advocacy, resource coordination, outreach, and ongoing engagement. Working collaboratively within and outside of Student Support Services including collaboration with Counselling Services, Health Services, The Centre for Accessible Learning, Housing Services, Student Success Specialists, faculty and community partners, the Student Wellness Case Management Coordinator serves as a central point of coordination for students requiring support from multiple services and systems.

The role assists students in identifying goals, reducing barriers to service access, navigating campus and community resources, developing self-advocacy skills, and maintaining engagement with supports that promote wellbeing and engagement.

The Student Wellness Case Management Coordinator does not provide counselling, psychotherapy, diagnosis, clinical assessment, treatment planning, or therapeutic intervention. The role complements the work of teams and departments through coordinated support and service navigation activities.

Required Qualifications

Education & Training

Minimum three (3) year diploma or degree in Social Work, Psychology, Human Services, Community and Justice Services, Sociology, or related discipline. A Social Service Worker diploma combined with significant directly related experience may be considered equivalent.

Registration with OCSWSSW is considered a strong asset.

Experience

Minimum of three (3) years' experience in:

• Mental health case management and wellbeing support.
• Community resource mapping, referral coordination, and service navigation.
• Supporting post-secondary students or young adults (preferred).

Location and Terms

This position requires regular on-site work at Algonquin College's Woodroffe (Ottawa) Campus.

This position is subject to the terms of the Full-Time Support Staff Collective Agreement.

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Why Join Algonquin College?

Compensation: Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being. Eligibility for benefits vary by position.

Learning and Development Opportunities: Access to training, tuition assistance programs, certifications, workshops, and professional courses that allow you to grow and advance in your career. Availability depends on role and employment status.

Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada's Best Employers for 2025 and one of Canada's Best Employers for Diversity for 2024.

Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued.

Flexible Work Arrangement Policy: Select positions are eligible for hybrid work in accordance with the College's Flexible Work Arrangement Policy (subject to change).

How We Use AI in Hiring

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.